Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate your billing automatically.

How it works

• Upgrading: You'll immediately get access to new features. We'll charge you the difference for the remaining billing period.
• Downgrading: Your new plan takes effect at the start of your next billing cycle. You'll retain access to premium features until then.

What about my data?

Your data is always preserved when changing plans. If you downgrade and exceed limits (like number of repositories), you'll need to select which repos to keep active.

We understand plans change, and we make cancellation easy:

Data Retention

Your data is retained for 30 days after cancellation. During this time, you can:

• Reactivate your account with all data intact
• Export your data (stargazer lists, analytics, templates)

After 30 days, your data is permanently deleted from our systems.

How to Export

You can export your data at any time from your Settings page, even before canceling. Exports include:

• Stargazer data and enrichment information
• Custom templates
• Analytics and engagement history
• Webhook configurations

We offer two convenient payment options:

Direct Payment (Stripe)

We accept all major credit cards through Stripe:

• Visa
• Mastercard
• American Express
• Discover

This is great if you want separate invoicing for expense tracking or corporate billing.

GitHub Marketplace

You can also subscribe through GitHub Marketplace. This consolidates your ThankStars billing with your other GitHub subscriptions, making it convenient if you already pay for GitHub features.

Both options provide the same features and pricing—choose whatever works best for your workflow.

Absolutely! ThankStars is designed to work seamlessly with both personal and organization accounts:

Single Sign-On Experience

When you sign in with GitHub, you automatically get access to:

• Your personal repositories
• Repositories from organizations where you have admin access

No need for multiple accounts or switching between dashboards.

How Billing Works

• Personal repos: Billed to your personal subscription
• Organization repos: Can be billed to an organization subscription (Team or Enterprise plans)

This flexibility means you can manage all your open source projects—whether personal or organizational—from a single ThankStars dashboard.

Both payment options give you the exact same features at the same price. The choice comes down to your billing preferences:

Stripe (Direct)

• Pay directly with credit card
• Separate invoices for expense tracking
• Ideal for companies that need itemized receipts
• Manage subscription from ThankStars dashboard

GitHub Marketplace

• Consolidated with other GitHub purchases
• Appears on your GitHub invoice
• Convenient if you already pay for GitHub features
• Manage subscription from GitHub settings

Choose whichever fits your workflow better—you can switch between them at any time by canceling one and subscribing through the other.

Yes! We offer multiple ways to try ThankStars:

Free Tier (Forever Free)

The Free tier is always free with up to 3 repositories. It's a great way to experience ThankStars before committing to a paid plan.

14-Day Free Trial

Pro and Team plans come with a 14-day free trial—no credit card required. You'll have full access to all features during the trial period.

After the trial:

• You can continue with a paid subscription
• Or downgrade to the Free tier (your data is preserved)
• We'll send reminder emails before the trial ends